The aviation industry in India is growing rapidly, and with that growth comes a surge in job opportunities. One of the most sought-after roles for freshers and experienced professionals alike is that of Ground Staff at IndiGo Airlines. If you’re looking to start your career at the airport, this could be your gateway into the exciting world of aviation.
IndiGo, one of India’s largest and most trusted airlines, is hiring Ground Staff across multiple airports. The job offers not just a stable career path, but also competitive pay, training, and exposure to a dynamic work environment.
This post will guide you through every detail of the job – from roles and responsibilities to eligibility, salary, and how to apply.
Job Overview
The Ground Staff team plays a crucial role in IndiGo’s daily operations. They ensure passengers have a smooth and safe experience, whether it’s at check-in counters, during boarding, or with baggage handling. It’s a frontline role that requires excellent communication, patience, and professionalism.
Job Highlights
- Organization: IndiGo Airlines
- Post Name: Ground Staff
- Job Type: Full-Time, Permanent
- Location: Across major airports in India
- Eligibility: 12th Pass or Graduate
- Age Limit: 18 to 27 years
- Gender: Male and Female
- Experience Required: Freshers can apply
- Mode of Application: Online / Walk-in Interview
- Selection Process: Interview-based
- Monthly Salary: ₹18,000 to ₹28,000 (depending on location and experience)
Key Responsibilities of IndiGo Ground Staff
Ground Staff are essential for the smooth operation of airport and airline services. The job may involve working at different sections of the airport terminal and includes:
- Assisting passengers at check-in counters and boarding gates
- Guiding passengers during security and boarding procedures
- Managing baggage services, lost and found, and cargo handling
- Helping special assistance passengers, including the elderly and those with disabilities
- Coordinating with airline and airport authorities for on-time flight operations
- Maintaining safety, discipline, and service quality at the terminal
The role requires working in shifts and includes standing for long hours. However, it also offers immense learning, interaction with diverse people, and a prestigious work environment.
Eligibility Criteria
To apply for the IndiGo Ground Staff position, candidates must meet the following conditions:
Educational Qualifications
- Minimum qualification: 12th pass from a recognized board
- Higher qualifications (Diploma or Graduate) are also accepted
- Candidates currently pursuing studies are not eligible
Age Limit
- Minimum age: 18 years
- Maximum age: 27 years
- Age relaxation may apply for candidates with prior aviation or hospitality experience+
Skills and Physical Standards
- Should be medically fit and able to handle physical tasks
- Height: Minimum 155 cm (Female), 165 cm (Male) recommended
- Good communication skills in English and Hindi
- Presentable, confident, and able to work under pressure
No visible tattoos or body piercings allowed while in uniform. Candidates must also have a clean background verification record.
Salary Expectations
The salary structure for IndiGo Ground Staff varies based on city, experience, and shift assignments. Here’s an estimated monthly salary range:
| Position | Salary (Per Month) |
|---|---|
| Ground Staff | ₹18,000 – ₹28,000 |
Additional perks may include free air travel for employees, meal allowances, night shift benefits, insurance, and performance-based bonuses.
Apply Here
Selection Process
The recruitment for Ground Staff is typically conducted in two modes:
- Online Application
Candidates can apply through IndiGo’s official careers portal. After initial screening, shortlisted candidates will be invited for an interview. - Walk-in Interview
IndiGo also conducts walk-in drives in metro cities. The dates and venues are published on their careers page and social media channels.
The selection process usually includes:
- Resume Screening
- Face-to-face HR Interview
- Communication Skills Assessment
- Document Verification
Selected candidates may undergo a training program before joining full-time duties.
Documents Required
Before appearing for the interview, candidates must carry the following documents:
- Updated Resume
- Passport-size Photographs
- Aadhaar Card and PAN Card
- Educational Certificates (10th, 12th, Graduation)
- Any previous experience letters or training certificates
- COVID-19 vaccination certificate (if applicable)
Ensure that all documents are valid and that the personal details match exactly across all IDs and certificates.
How to Apply for IndiGo Ground Staff Jobs
Candidates interested in applying for Ground Staff roles can take the following steps:
- Visit the official careers website of IndiGo Airlines
- Register with your email ID and mobile number
- Upload your resume and fill in the required details
- Search for “Ground Staff” openings and apply to your preferred location
- If eligible, you will be contacted for the next steps via email or SMS
IndiGo does not charge any application or registration fee. Beware of job fraud or agents demanding payment for interview calls.
Working as Ground Staff at IndiGo is more than just a job—it’s an entry into one of the fastest-growing industries in the country. With the airline expanding its routes and fleets, the demand for qualified and service-oriented individuals is only rising.
If you are passionate about customer service, eager to learn, and want a fast-paced work environment, this role is ideal for you. Prepare well, present yourself confidently, and take the first step towards a rewarding airport career.
